Digital
Marketing

Lunch n’ Learn Episode 3

This is the Way

The Digital Marketing Team serves as a voice for Focus constituents and delivers exceptional and intuitive digital experiences to help their families thrive in Christ.  

We serve our internal teams with excellence, equipping them with websites, tools, and expert guidance to help them achieve their ministry goals.

By embracing innovation, following best practices, and leveraging new technologies, we deliver timely, effective solutions to technical challenges. 

The Team

We believe that each of us are called according to God’s purpose to serve to the best of our ability to advance His Kingdom forcefully and effectively. This includes you, the reader. Welcome to the team!

Kevin Hertel

DIRECTOR DIGITAL ENGAGEMENT

Responsible for

Leading Email Marketing, E-Commerce, & Digital Marketing

Family

Married 11 years

Wife – Shelby

Son – Brody

Daughter – Zoey

 

At FOTF…

Hi, I’m Kevin. I lead a talented group at Focus on the Family, where we’re all about connecting with our community through digital means. I’m here to support and guide our teams as they develop and manage our online content, e-commerce, and analytics. It’s a collaborative effort to keep our digital strategy sharp and our actions in line with our mission. Together, we ensure that our digital engagement is effective and meaningful.

Professional Skills

Digital Marketing Expertise
Leadership and Team Management
Data-Driven Decision Making
Strategic Planning and Execution

Interests

– Trailblazing Adventurer
– Golfing Enthusiast with a Swing
– Virtual World Explorer
– Football Fanatic

Favorite Sayings

– That checks out
– I need a monster
– What’s for dinner

Contact

941-224-5870 (text is best)

Greg Hamon

Digital Analytics Manager

Responsible for

Management of the Digital Marketing Team

Family

Married to Wendy Hamon with two adult daughters.

What I Do

My main work revolves around diving deep into data, both quantitative and qualitative, to uncover insights that can help improve the user experience, design, and effectiveness of FOTF’s digital platforms. I believe it’s crucial that we base our digital strategy and tactics on solid data and thorough analysis.

Beyond that, I’m also responsible for keeping our web properties running smoothly, ensuring they’re doing what they’re supposed to and working like a charm. Plus, I’m in charge of managing tasks within our team, making sure everything gets done on time and clients like you are thrilled with the result!

Last but not least, I’m here to provide support and leadership to our fantastic crew of Digital Marketing pros, keeping things running smoothly and fostering a great team environment.

Professional Skills

Reporting and Analysis
Web Advertising
A/B, Multivariant Testing
Empathy

Interests

– Why people do what they do
– Military History
– Commercial Signage
– 3D Design and Printing
– Building and Flying R/C Aircraft

Favorite words

– Esoteric
– Axiomatic
– uhh

Contact

719.266.7327

Steve Christakis

DIGITAL SUPPORT SPECIALIST

Responsible for

Pretty much everything

Family

Married w/ 4 children

Interests

Playing the drums, cooking, watching action flicks, and keeping my bio short and simple.

Time at Focus

27 years

Ryan Jones

USER EXPERIENCE DESIGNER

Responsible for

– Landing Pages
– Prototyping

Family

Happily Married

Wife – Tiffany

Son – Gideon

As a UX Designer at FOTF…

My position exists to create compelling and elegant digital user experiences through design while shaping how Focus on the Family is presented visually throughout its digital properties (e.g. websites, landing pages, social media platforms, apps, etc.). This position will be expected to apply the latest best practices in UX design, leading to a world-class experience.

Professional Skills

Collaboration
Design
Communication
Empathy

Interests

– Talking about things that matter
– Long walks on the beach
– Time with family and friends
– Strategy games
– The outdoors

Favorite words

– Pulchritudinous
– Vivacious
– Thus

Contact

Ryan Wall

SEO SPECIALIST

Responsible for

– SEO Values

– Web Optimizations

As a SEO SPECIALIST at FOTF…

As an SEO Specialist at FOTF, my position exists to enhance the online visibility and user engagement of our digital content. My role involves developing and implementing effective search engine optimization strategies to ensure our site is ‘fast and found.’ This includes streamlining website architeture

Professional Skills

Funny
Handsome
Intelligent
Attention too detial

Interests

– John Mark McMillan
– Wordplay
– Donkey Basketball
– The Roman Empire
– Generations

Favorite words

– Sequoia
– Plethora
– Mahershalalhashbaz

Contact

Andrew McCauley

Digital Support Specialist

Responsible for

– Forms

– Update Webpages

– Other Duties as Assigned

Family

Married

As a Digital Support Specialist at FOTF…

JD – The Digital Support Specialist position exists to provide content publishing and toolset support for the ministry. This position manages, acquires, and publishes content on a variety of digital platforms, including websites, podcasts, and apps. It is responsible for administering, maintaining, optimizing, and supporting many of the toolsets that drive the ministry’s digital platforms. This position is also an ambassador to stakeholders throughout the ministry – providing appropriate training, support and encouragement of their work with the ministry’s digital properties. Ensuring that all Focus web properties are accomplishing their purpose, are being tracked, and working properly.

Professional Skills

Communication
Problem-Solving
Flexibility
Positive Attitude

Interests

– Technology

– Photography

– Design

– Practical Theology

– Literature

 

Favorite words

– Whippersnapper

– Bula

– Hoodlum

Contact

Dwight Anderson

Sr. Digital Analytics Specialist

Responsible for

– Click Tracking

– Website Analytics

As a Sr. Digital Analytics Specialist at FOTF…

The Sr. Digital Analytics Specialist position exists to test, measure, implement and analyze digital marketing tactics for all Focus on the Family digital properties.

Monitors and updates all Google Analytics, Search Console, Google Optimize and Tag Manager accounts associated with Focus on the Family. This includes monitoring all reporting, tracking, and user access to the platform.

Provides and implements technical solutions for data tracking on all Focus on the Family digital properties.

Professional Skills

Website Development & Reporting
Database & SQL
Programming

Interests

– Aviation

– Home Improvement

– Soccer

– WWII History

Favorite words

– Sesquipedalian (thank you AI)

– Enigma

– Hum …. Interesting

Contact

MY GUIDE

This is your guide to all things related to Digital or Marketing here at FOTF. Items below help to identify commonly used terms and definitions that will help us unify our efforts and increase our capacity to impact more lives for Christ!

UX
Support

User Experience (UX) is the art and science of crafting meaningful and seamless interactions between humans and technology. It’s the meticulous orchestration of design, usability, accessibility, and emotional resonance to ensure that every digital encounter leaves a lasting positive impression. UX is the compass guiding the journey toward user satisfaction by intuitively aligning user needs with innovative, efficient, and delightful solutions.

SEO
Fast & Found

Search Engine Optimization (SEO) is the strategic mastery of the digital landscape, a craft that ensures your online presence speaks the language of search engines fluently. It’s the art and science of fine-tuning your digital content and technical structure, allowing your brand to stand tall amidst the digital noise. SEO is the invisible hand that elegantly guides search engines to showcase your website as the beacon of relevance, authority, and credibility in a sea of information, ultimately driving organic traffic and ensuring your digital footprint leaves an indelible mark on the web.

GA4
Analytics

Analytics is the wizardry behind deciphering the intricate dance of data, unveiling the hidden patterns and valuable insights that lie within. It’s the Sherlock Holmes of the digital realm, sifting through vast troves of information to unveil the compelling narratives and actionable intelligence buried within the numbers. Analytics empowers decision-making by transforming raw data into strategic guidance, offering a crystal-clear lens to comprehend user behaviors, trends, and opportunities, ultimately steering businesses toward informed and impactful actions.

General
Page Edits

Web page edits are akin to the nimble brushstrokes of a digital artist refining a masterpiece. They embody the meticulous craftsmanship of enhancing, adjusting, and perfecting the content, layout, and functionality of a web page. These edits are the fine-tuning maneuvers that breathe new life into digital canvases, ensuring seamless user experiences, impeccable aesthetics, and updated information. They represent the continuous evolution and optimization of online content, serving as the chisel to sculpt a website into an engaging, relevant, and effective platform that captivates its audience.

Redirects
& Domains

A URL redirect is a technique used in web development to forward one URL to another. It’s like setting up a signpost or a forwarding address on the internet. When a user or a search engine attempts to access a specific web page using a URL, the redirect sends them to a different URL than the one they originally typed or clicked on. This can be useful in various scenarios such as when a website undergoes restructuring, changes its domain name, or when specific pages are no longer available, ensuring that users are seamlessly guided to the relevant or updated content. Redirects also play a crucial role in maintaining SEO rankings and preserving the user experience by preventing broken links and ensuring continuity in web navigation.

Forms &
QR codes

A form is a structured document used to collect information systematically. In the context of digital technology, an online form typically consists of fields where users input data such as their name, contact information, preferences, or any other required details. Forms can serve various purposes, including surveys, registrations, feedback collection, order placement, and more. They allow users to interact with websites or applications by submitting information, which is then processed or stored for further action.

On the other hand, a QR code (Quick Response code) is a two-dimensional barcode that contains information. When scanned with a QR code reader or a smartphone camera, it can quickly redirect users to websites, display text, provide contact information, initiate actions like making a payment, or perform various other functions based on the encoded data. QR codes are versatile tools used for marketing, authentication, easy access to information, and facilitating seamless interactions between physical and digital mediums.

Wordpress
Permissions

In WordPress, permissions refer to the level of access or control that different user roles have within the platform. WordPress employs a role-based access control system that determines what actions specific users or user roles can perform on a website. These permissions are crucial for managing content, administering the site, and maintaining security.

OnBoarding
Training

Onboarding training refers to the process of introducing and integrating new employees into an organization. We in Digital Marketing strive to equip you with accurate training and tools to successfully accomplish the tasks you are entrusted with. Should you need additional training during your time at Focus, please reach out to schedule a 1 on 1 with one of our team members.

Image 
Optimization

Image optimization is the digital art of finessing visual content to find the perfect equilibrium between visual brilliance and lightning-fast performance. This is accomplished by utilizing various tools such as rendering images as pixel perfect images, saving for web through Photoshop, and using Tinypng.com for further compression.

Leveraging A.i.

Artificial Inteligence – the new frontier that our world has crested as of late. This new innovation has presented some unique opportunities to enhance our user experience and conversion rates at an exponential rate. Though there are some unknowns, this is an active tool in our strategic formation of content.

Select the beacons below to learn more.

DM-Blank-ai-hotspot-rgj

Dear awaiting world,

“I’m probably, certainly going to rule the world in approximately … computing… computing…”

I’ll be helping our users search for pretty much everything on our new site. Stay tuned viewers!

“I will be able to deliver relevant content directly into the hands of our users with minimal effort on their part. It’s just what I do…”

Dynamic Content Defined:

“Relevant content presented to users determined by their interactions with our products/content, effectively increasing conversion rates.”

What is AI?

“Machines mimicking human intelligence to perform tasks, learn, and make decisions autonomously, revolutionizing industries and daily life.”

“I help you, help others. I’ve been programmed to tell you that”

“I am a core learning bot, doing for humans what they have determined is no longer their responsibility. Have a nice day.”

DM Way

Digital Marketing has existed within Focus for years, however those within Digital Marketing have come  and gone. The information below intends to identify cornerstone tasks that DM handles on a daily basis. Select each task item to learn more.

Broken Links

Broken links refer to web url (Uniform Resource Locator) addresses that no longer direct users to an active web page. We fix these.

Click Tracking

Click Tracking refers to the analytical data collected by tracking software to determine the interaction of a particular user on a web page, primarily oriented around specific CTA's.

CTA

Or, a Call to Action, is an component on a page that identifies an intentionally designed element that provokes user to action related to a particular marketing initiative.  

Forms

The gateway by which data is collected. We use forms for a variety of reasons on our sites. Forms can redirect user to email journey's, other web pages, or a digital asset for the users consumption.

Landing Pages

A marketing web page that strategically illustrates objectives for users to choose from.

QR codes

Simple graphics that when hovered over by a camera or digital capturing device will direct users to a web page or resource.

Redirects

An alternate link that directs users from one url to another yet all direct to the same page.

Training

Should you need additional training on web components or marketing initiatives, please reach out to one of our team members to set up a time to meet.

Lets Change

the World!

FOTF

Branding

Guide

Fonts

Greycliff
Headline, subhead, body

Acumin Pro Condensed
Headline, Subhead, body

IvyOra Display Bold
Headline, Subhead, body

Hot Salsa
Headline, Subhead, body

Colors

FOTF White: #F1F1F1

FOTF Blue: #006782

FOTF Green:  #72A130

Faith Branded Colors

Natural: #7B7A7A

Redeeming White:  #F1F1F1

Blue Sky: #19A1B2

Focus Blue: #006582

Cobalt: #11384D

Joyful Yellow: #F9B748

Copper: #D57653

Red Hot: #B34530

Rooted Black: #302C26

Family Branded Colors

Rooted Black: #302C26

Latte:  #A37458

Cream: #FFEDD3

Redeeming White: #F1F1F1

Blue Sky: #19A1B2

Focus Blue: #006582

Cobalt: #11384D

Red Hot: #B34530

Seriously Blue: #002333

Life Branded Colors

Dignified Purple: #7B6DAA

Advocacy Purple:  #4F4289

Contrasting Coral: #D36F61

Joyful Yellow: #F9B748

Redeeming White: #F1F1F1

Sonogram Black: #343232

Blue Sky: #19A1B2

Focus Blue: #006582

Cobalt: #11384D

Marriage Branded Colors

Cobalt: #11384D

Focus Blue: #006582

Marriage Teal: #4FB5BA

Gentle Blue: #A2D4CF

Redeeming White: #F1F1F1

Rooted Black: #302C26

Latte:  #A37458

Cream: #FFEDD3

Crisis Red: #D65446

Parent Branded Colors

Parent Greent: #598E56

Forest: #133E33

Seriously Blue: #002333

Focus Blue: #006582

Blue Sky: #19A1B2

Cream: #FFEDD3

Latte:  #A37458

Redeeming White: #F1F1F1

Dignified Purple: #7B6DAD

Parent Branded Colors

Redeeming White: #F1F1F1

Silver: #C5C4C4

Blue Sky: #19A1B2

Focus Blue: #006582

Cobalt: #11384D

Seriously Blue: #002333

Website Image Standards

What is “Pixel Perfect”

“Pixel perfect” refers to achieving a level of accuracy and precision in digital design or development where every element, line, or detail aligns flawlessly with the individual pixels on a screen. It means creating or rendering digital content in such a way that it appears sharp, crisp, and without any distortion or blurriness when displayed on various devices or screens.

Pixel-perfect designs or developments are highly sought after in areas such as user interface (UI) design, web development, and graphic design, where precision and consistency in visual presentation are critical for creating a polished and professional appearance.

At FOTF:  A full width image should never exceed 1920px wide Height can vary depending on the application of the image.

TinyPNG is a popular online tool and service used for compressing and optimizing image files, particularly PNG (Portable Network Graphics) files. It employs smart lossy compression techniques that reduce the file size of PNG images without significantly affecting their visual quality. The service is known for its ability to efficiently shrink the size of PNG images while retaining transparency and image details. 

Additionally, the new WebP formate is now available and should be used for all image jpg and png files for web purposes.

At FOTF: Use for everyone jpg or png image. When compressing images convert to WebP format for web purposes.

File Formats

* Ideal format for web

WebP is an image format developed by Google that employs both lossy and lossless compression methods. It’s designed to provide smaller file sizes without compromising image quality significantly. WebP images can offer higher compression rates compared to JPEG and PNG formats, resulting in smaller file sizes, which is beneficial for faster webpage loading times and reduced bandwidth usage.

JPG (Joint Photographic Experts Group): A widely used format for digital photography and web images. JPEG files use lossy compression, reducing file size but potentially sacrificing some image quality.

PNG (Portable Network Graphics): Known for its lossless compression and ability to support transparent backgrounds. PNG is commonly used for web graphics and images that require high-quality with smaller file sizes.

GIF (Graphics Interchange Format): Often used for simple animations, as well as for small, low-resolution images with limited colors. GIFs can support animations and have transparency but are not ideal for high-quality images due to limited colors.

TIFF (Tagged Image File Format): A format suitable for high-quality graphics and professional photography. TIFF files use lossless compression, preserving image quality but resulting in larger file sizes.

BMP (Bitmap Image): A standard format that contains uncompressed image data, resulting in high quality but larger file sizes. It’s commonly used in Windows systems.

SVG (Scalable Vector Graphics): SVG is a vector-based format that is ideal for graphics like logos and icons. It’s scalable without losing quality and is suitable for web applications and responsive design.

Responsive design

RD Defined

Responsive design refers to an approach in web development and design aimed at creating websites or applications that adapt and respond smoothly to various screen sizes, orientations, and devices. The goal of responsive design is to ensure an optimal viewing and interaction experience, regardless of the device being used, whether it’s a desktop computer, laptop, tablet, or smartphone.

* Use WebP for optimal page load times on all devices.

Device Dimensions

Desktop

1920x1100px

Tablet

768x895px

Iphone

360x736px

Web pages defined

Landing Page

Lp’s serve many purposes as a marketing promotional page. It promotes small to large initiatives and utilizes direct marketing efforts and such as facebook ads or QR does. This environment will serve the purpose to either support an imitative beyond this page, ie. CTA’s directing to an eStore page, or provides access all relevant content for users directly on the page.

Home Page

A Home page is almost identical to a parent page, in that it acts as the first page by which users can interact with the big picture of an initiative, such as a vision statement or featured content. Usually, the home page is located at the root of a website’s domain or subdomain.

Hub Page

A transit hub for links. Serves as a springboard for related content access, ie other pages, rather than providing the content directly.

Archive Page

A content page. Fundamentally, it provides users access to content that has already happened, and compiles it in a specific order for the user to easily understand and access.

Sub Page

A child page of a parent page. A page that serves to add value or support a main page or message, rather than standing on its own.