Contact Focus on the Family
Focus on the Family Help Center
To speak with a family help specialist, request resources, make a donation over the phone, inquire about general information, or to report a problem, contact us at the number below.
Focus on the Family Counseling Consultation Line
Please be prepared to leave your contact information for a counselor to return a call to you as soon as possible. The consultation is available at no cost to you due to generous donor support and will be with one of our licensed or pastoral counseling specialists.
Focus on the Family Pastoral Care Line
Our support line for pastors and their families features fellow pastors and trained counselors who frequently support those in church and ministry roles. These pastoral care specialists can provide an understanding ear, a word of advice, a timely referral or a simple prayer. We know leadership is not easy, and we’re eager to come alongside pastors and their loved ones to help meet their needs.
To speak confidentially with a qualified member of the Counseling Department through the Pastoral Care Line, contact us (toll-free) at
1-844-4-PASTOR Monday through Friday between 6:00 a.m. and 8:00 p.m. Mountain time. Your contact information will be handled discreetly and a member of our staff will return your call as soon as possible.
Other Contact Information
Telephone Device for the Deaf (TDD)
Focus on the Family
Attn.: John Fuller
8605 Explorer Drive
Colorado Springs, CO 80920
Focus on the Family
Bookstore & Welcome Center
The Bookstore & Welcome Center are closed once a month for a staff chapel service. Chapel dates & times vary, so please check for operating hours before your visit by calling (719) 531-3400.
Bookstore:
For more information, view our Visit Us page.
Welcome Center:
Hours are seasonal. For a detailed list of summer and winter hours, please view the Visit Us page.
Visit Us
If you’re ever passing through Colorado Springs, please stop by and see us here at Focus on the Family headquarters. We’d love to show you around and give you a taste of our “world class hospitality.” Click here for more information about our Welcome Center and guided tours.