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Contact Focus on the Family

Focus on the Family Help Center

To speak with a family help specialist, request resources, make a donation over the phone, inquire about general information, or to report a problem, contact us at the phone number or email address below.

Monday - Friday: 6 a.m. - 8 p.m. (Mountain Time)
Mailing Address:
Focus on the Family
8605 Explorer Drive
Colorado Springs, CO 80920-1051
Close up, profile shot of a smiling professional woman taking a phone call on her headset
A female counselor speaking with a female client over the phone

Focus on the Family Counseling Consultation Line

Help is available if you’re facing trauma, grief, or loss — or supporting someone who is. If you’d like to talk, our professional, caring counselors are here to listen, pray with you, and offer biblically sound guidance. It’s a safe place to take a meaningful first step.

Focus on the Family Pastoral Care Line

Our support line for pastors and their families features fellow pastors and trained counselors who frequently support those in church and ministry roles. These pastoral care specialists can provide an understanding ear, a word of advice, a timely referral or a simple prayer. We know leadership is not easy, and we’re eager to come alongside pastors and their loved ones to help meet their needs.

To speak confidentially with a qualified member of the Counseling Department through the Pastoral Care Line, contact us toll-free at the number below. Your contact information will be handled discreetly and a member of our staff will return your call as soon as possible.

Monday - Friday: 6 a.m. - 8 p.m. (Mountain Time)
You can also email us at:
Visit us online at:
Focus on the Family welcome sign at the main entrance, showing Pike's Peak in the background on a clear summer day

Other Contact Information

To Volunteer

Please call us if you’d like to inquire about opportunities to volunteer at Focus on the Family.

Monday – Friday: 6 a.m. – 8 p.m. (Mountain Time)

Online Volunteer Opportunities

Share your hope. Share your story. Apply here!

Telephone Device for the Deaf (TDD)

Monday – Friday: 6 a.m. – 8 p.m. (Mountain Time)

Follow Us on Social Media

Broadcast Suggestions

If you have a recording you’d like us to consider featuring on our Focus on the Family with Jim Daly broadcast, please send a CD to:
Focus on the Family
Attn.: John Fuller
8605 Explorer Drive
Colorado Springs, CO 80920

Visit Us

If you’re ever passing through Colorado Springs, please stop by and see us here at Focus on the Family headquarters. We’d love to show you around and give you a taste of our “world class hospitality.” 

Visit our Welcome Center, located directly off the interstate! We’ve welcomed more than six million guests through our doors since opening the Welcome Center in 1994.

Guests can become better acquainted with Focus on the Family through a self-guided walking tour. (We offer guided tours as well!) And guests can have fun with their children in the Kids’ Korner play area and Whit’s End Soda Shoppe.

Learn more about our attractions and get details about our hours of operation and our location by clicking the button below.