Contact Focus on the Family

Focus on the Family Help Center

To speak with a family help specialist, request resources, make a donation over the phone, inquire about general information, or to report a problem, contact us at the number below.

  • Tan Phone Icon
    1-800-A-FAMILY (232-6459)
    Mon - Fri: 6am - 8pm (Mountain Time)
  • Tan envelope icon
  • Tan Location Icon
    Focus on the Family
    8605 Explorer Drive.
    Colorado Springs, CO 80920-1051 
Woman talking on the phone
Woman talking on the phone

Focus on the Family Counseling Line

For needs of an urgent or serious nature, we have a staff of licensed professional counselors who are available to listen, pray, and provide guidance. You can arrange to speak with a counselor at no cost by calling 1-855-771-HELP (4357) Monday through Friday between 6:00 a.m. and 8:00 p.m. Mountain time. If call volumes are high, it may be necessary for you to leave your name and number for a counselor to return your call. One of them will be in touch just as soon as they are able.

  • Tan Phone Icon
    1-855-771-HELP (4357)
    Mon - Fri: 6am - 8pm (Mountain Time)

Focus on the Family Pastoral Care Line

Man praying with Bible

Our support line for pastors and their families features pastors who can provide an understanding ear, a word of advice, a timely referral or a simple prayer ... because we've all been in your shoes. To speak confidentially with a Focus on the Family Chaplain, contact us (toll-free) at 877-233-4455 Monday through Friday between 6:00 a.m. and 8:00 p.m. Mountain time. If you need to leave a message, please know that we keep all correspondence confidential and we will discretely get back with you as soon as possible, within 24 hours of your call.

Focus on the Family Welcome Center

Other Contact Information

  • Tan Phone Icon
    To Volunteer:
    Mon - Fri: 6am - 8pm (Mountain Time)
  • Tan Phone Icon
    Telephone Device for the Deaf (TDD)
    1-877-877-0503 or 719-548-4601
    Mon - Fri: 6am - 8pm (Mountain Time)
  • Tan Like Button

    Follow Us on Facebook and Twitter!  

  • blue envelope icon
    If you have a recording you'd like us to consider featuring on our daily broadcast, please send a CD to:
    Focus on the Family
    Attn.: John Fuller
    8605 Explorer Drive
    Colorado Springs, CO 80920

Visit Us

Focus on the Family Bookstore

If you're ever passing through Colorado Springs, please stop by and see us here at Focus on the Family headquarters. We'd love to show you around and give you a taste of our "world class hospitality." Click here for more information about our Welcome Center and guided tours.

Read More